Refund Policy

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1. Introduction

This Refund Policy outlines the terms and conditions for returns and refunds of products purchased from Gharvynnax through gharvynnax.ddd.

2. Right of Withdrawal

Under EU consumer protection laws, you have the right to withdraw from your purchase within 14 days of receiving the product without giving any reason.

3. Return Period

The withdrawal period expires 14 days after the day on which you receive the product. To exercise your right of withdrawal, you must inform us of your decision before the end of the withdrawal period.

4. How to Return a Product

To return a product, please contact us:

Gharvynnax
Unit 1 Kylemore Park W, Kylemore, Dublin, D10 WC62, Ireland
Email: writetous@gharvynnax.world
Phone: +35318167510

Please provide:

• Your order number
• Product name and quantity
• Reason for return
• Your contact information

5. Return Conditions

To be eligible for a return, the product must:

• Be unused and in its original packaging
• Be returned within 14 days of delivery
• Include all original accessories and documentation
• Not be damaged or altered

6. Return Shipping

You are responsible for the cost of returning the product unless:

• The product was defective or damaged upon arrival
• We sent you the wrong product
• The product does not match the description

In these cases, we will cover the return shipping costs.

7. Refund Process

7.1 Refund Timeline

Once we receive and inspect the returned product:

• We will notify you of the receipt of your return
• We will process your refund within 14 business days
• Refunds will be issued to the original payment method

7.2 Refund Amount

You will receive a full refund of the purchase price, excluding:

• Return shipping costs (unless we are at fault)
• Any reduction in value due to handling beyond what is necessary

8. Non-Returnable Items

The following items may not be eligible for return:

• Products that have been opened and used
• Products damaged due to misuse or negligence
• Products returned after the 14-day withdrawal period
• Products without proof of purchase

9. Defective or Damaged Products

If you receive a defective or damaged product:

• Contact us immediately within 48 hours of delivery
• Provide photos of the defect or damage
• We will arrange for a replacement or full refund
• We will cover all return shipping costs

10. Cancellation Before Shipment

If you wish to cancel your order before it has been shipped:

• Contact us as soon as possible
• We will process a full refund immediately
• No cancellation fees will apply

11. Refund Method

Refunds will be processed using the same payment method used for the original purchase. If this is not possible, we will contact you to arrange an alternative refund method.

Please note that it may take additional time for your bank or payment provider to process the refund and make it available in your account.

12. Late or Missing Refunds

If you have not received your refund within the stated timeframe:

• Check your bank account or payment provider
• Contact your bank or payment provider
• Contact us if the issue persists

13. Exchange Policy

We do not offer direct exchanges. If you wish to exchange a product:

• Return the original product following our return process
• Place a new order for the desired product
• We will process your refund and new order separately

14. Consumer Rights

This policy does not affect your statutory rights as a consumer. You may have additional rights under local consumer protection laws.

15. Contact Us

For questions about returns or refunds, please contact us:

Gharvynnax
Unit 1 Kylemore Park W, Kylemore, Dublin, D10 WC62, Ireland
Email: writetous@gharvynnax.world
Phone: +35318167510

16. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on the Website. Your continued use of the Website after changes are posted constitutes acceptance of the modified policy.